• Upon booking an appointment with us, you will receive an online consultation form with a set of questions via Email.

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• This must be completed at least 1 week prior to your appointment.

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• This helps us assess your current status with hair colour.

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• If you have not yet recieved your consultation form, please contact us below.

• You must arrange to stop by the salon to complete a Patch Test AT LEAST 48HRS before your colour appointment, unless you have "Passed" our above Online Consultation Form, the exception that you are having ELUMEN (PPD Free) or this has already been done during your initial in-salon consultation.

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• This can be done without an appointment, by letting us know a few days before that you'll be turning up for a 'click & collect' style Patch Test.

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• You will apply as per manufactures instructions, a small amount of colour on your elbow crease left to process for 45 minutes, monitored by yourself at home and let us know of any adverse reaction.

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Failure to complete a patch test 48HRS before will result in appointments being cancelled and 50% of the booking charged.